INTRODUCING DDSTEXT v0.1.0

Patient texting,
finally built
for Dentistry.

DDSText is the only HIPAA-safe dental patient texting platform with verified RCS and DDSAi auto-reply. Built by THE DDS COMPANY, serving dental since 2016.

RCS-NATIVE·AI-POWERED·DENTAL-ONLY
  • 98% — RCS message read rate
  • — Response rate vs. SMS
RCS Native
✓ 1-tap confirm
DDSAi · 0.4s
9:41
5G
L
Westside Family Dental
VERIFIED · RCS
TUESDAY · 9:41 AM
Hi Maria — quick reminder.
YOUR APPOINTMENTRCS
Tomorrow · 2:30 PM
Cleaning with Dr. Patel
⏱ 45 min🦷 Op 3
✓ Confirm
📅 Move
✦ Ask DDSAi a question
Confirmed.
+
DDSAi is listening
Native integrations · Bidirectional · Production-grade
Pr
Practice Management Sync
Cl
Cloud + Server PMS
De
Dental Imaging
DD
DDSAi
De
Denta Storage
St
Stripe
Go
Google Reviews
Pr
Practice Management Sync
Cl
Cloud + Server PMS
De
Dental Imaging
DD
DDSAi
De
Denta Storage
St
Stripe
Go
Google Reviews

Your communication stack was built by people who've never worked a front desk.

Same complaints. Verified on G2, Capterra, and DentalTown. For years.

After we became paying customers, we were completely forgotten. Support ghosts you the moment onboarding ends.
— Office Manager · Capterra · 2025
Phones reset bi-weekly. Fax broken for months. Confirmations sent to the wrong patients.
— Dental Assistant · Capterra · Dec 2025
They shipped phones I didn't authorize, locked me into a multi-year contract, then refused to port my number.
— BBB Complaint · 2026

Three pillars. One platform.

Not a phone system with texting bolted on. A texting platform built from first principles for the workflows of a real dental practice.

01

RCS-native messaging.

Branded, verified, interactive. The 30-year-old SMS bubble is dead.

  • Verified sender + logo
  • Tap-to-confirm buttons
  • Rich cards + carousels
  • Auto-fallback to SMS
02

DDSAi — your front desk that never sleeps.

Trained on Dentistry. Spanish-native. Knows your schedule.

  • 24/7 conversational booking
  • Emergency triage + escalation
  • PMS-aware scheduling
  • Per-practice fine-tuning
03

Revenue intelligence.

Every reminder tracked to dollars. Finally see what your texting produces.

  • Predictive no-show scoring
  • Treatment recovery sequences
  • Same-day fill engine
  • Revenue attribution

An AI agent trained on Dentistry, not customer service.

Generic chatbots fail because they don't know what a D2750 is, can't triage a crown that fell off at 9pm on a Sunday. DDSAi does.

Δi
DDSAi
ONLINE · 247 active threads · 0.4s avg
My crown just fell off!! What do I do??
DDSAi:Hi Maria — stressful, I know. Any pain or bleeding? If yes, we'll get you in tonight. If sensitive but stable, I can book 8 AM tomorrow with Dr. Patel. Which is it?
⚡ Emergency triage triggered · Dr. Patel alerted
No bleeding, just sensitive. Tomorrow works.
DDSAi: Booked. Tuesday 8 AM with Dr. Patel, Op 2, 45 min for crown re-cement. RCS card sending now. If the crown comes out, store it in a small container — bring it in.
✓ Booked D2920 · PMS sync confirmed · RCS card sent

Knows dental codes

D0150, D2750, D7140 — understands procedures, duration, op routing.

Triages real emergencies

"Bleeding," "severe pain," "broken tooth" trigger instant escalation.

Spanish-native fluency

Not translation — native conversational Spanish for your market.

Reads your schedule live

Connected to your practice management system — real slots only.

Every conversation makes it sound more like you.

DDSAi keeps a private, per-practice memory. The more your team texts, the more it learns your voice, your policies, and the patients you serve — so replies read like your own front desk, not a generic bot.

Learns from real replies

Every message your team approves or edits teaches DDSAi how your practice actually talks — phrasing, policies, the answers you give again and again.

Private to your practice

Memory is scoped to your office and PHI-redacted before anything is stored. It is never pooled or shared across practices.

Knows your ideal patient

Point DDSAi at your website and it builds an Ideal Patient Profile (ICP) — who you serve, the treatments you emphasize, your tone — and matches every reply to it.

More authentic over time

Each exchange sharpens recall, so the longer you run DDSAi the more its replies feel indistinguishable from your team.

yourpractice.com
Ideal Patient Profile
FamiliesCosmetic + implantsWarm, reassuring tone

Instagram & WhatsApp DMs, answered in one inbox.

Instagram DMs and WhatsApp chats land in one HIPAA inbox — where DDSAi helps your team reply, qualify, and book faster.

Meta DMs · unified inbox
Instagram + WhatsApp · DDSAi auto-reply on
Instagram DMHi! Saw your reel — do you do Invisalign? How much is it? 😬
DDSAi: We do! Invisalign starts at $3,900 with 0% financing. I can book you a free scan this week — Thu 4 PM or Sat 10 AM?
⚡ Lead captured · Instagram · intent: Invisalign
Hola, mi muela me duele mucho. ¿Tienen cita hoy?
DDSAi: ¡Claro! Lamento el dolor. Tengo una cita de emergencia hoy a las 2:30 PM con el Dr. Patel. ¿La reservo?
✓ Booked · WhatsApp · emergency 2:30 PM
38
DM leads this week
CAPTURING
Jordan M.
whitening · pricing
Booked
Lucía R.
emergency · toothache
Booked
Priya K.
Invisalign · free scan
New lead
Marcus T.
new patient · insurance
New lead

Every feature for one reason — filling chairs.

// FEAT-301 · BLEEDING EDGE

RCS Business Messaging

First dental platform on RCS. Branded sender, verified checkmark, tap-to-confirm. Patients see your practice — not a 10-digit number.

// WEAVE TODAY
Hi Maria, appt Tue 2:30pm. Reply C to confirm.
// DDSTEXT RCS
YOUR APPOINTMENT
Tue 2:30 PM · Cleaning
✓ Confirm
📅 Move
// AVG IMPACT
$22K

per month recovered revenue for a 1–2 provider GP.

250× ROI at conservative
20% realization
// FEAT-311 · INSTANT

Same-day fill engine.

Cancellation comes in. Within 90 seconds, DDSText has identified 6 candidates, sent RCS cards, and the first to tap "Book it" wins.

10:00:14 AM
↓ Maria S. cancelled · 11 AM hygiene
10:00:47 AM
→ RCS sent to 6 candidates
10:02:08 AM
✓ Filled by John D. · $245 saved
// FEAT-302

Predictive no-show engine

ML trained on your history. Flags risk 72hrs out.

→ 25–35% reduction
// FEAT-307

Smart predictive recall.

Not "send at 6 months." When this patient is statistically most likely to book — with RCS one-tap rebooking.

+40%
recall conv.
3-5×
reactivation
// FEAT-203

WhatsApp + Instagram DM unified.

Hispanic households dominate WhatsApp. One inbox across SMS, RCS, WA, IG — and DDSAi reads them all.

The math behind a full chair.

An empty chair is the most expensive piece of furniture in your office.

The average general dentist has a $4,500–$6,700 patient lifetime value. Every missed reminder compounds. DDSText recovers the leak — for 1–2 provider, 6–8 op practices.

No-show recovery (28% reduction)+ $4,515
Dormant reactivation (12% conv.)+ $3,840
Missed-call capture (60% rescue)+ $6,960
Treatment acceptance follow-up+ $2,160
Same-day cancellation fill+ $2,602
Smart recall acceleration+ $2,250
Monthly revenue unlocked
$22,327/mo
~$268K annually · 456× ROI on $49/mo Pro plan

Real bidirectional sync. Every PMS that matters.

Most platforms go deep on a single PMS. We sync with every major system. Integration details →

Your AI tools, wired to your front desk.

Claude, ChatGPT, or any MCP agent can read the inbox, draft replies, and send individual messages — under a team member's permissions, redacted by default, audited always.

AI agents
Claude
ChatGPT
Any MCP agent
MCP layer
API key
Role check
Rate limit
PHI redaction
Practice data
DDSText Cloud
office inbox
contacts and templates
HIPAA audit log
carrier network
select a request to trace it through the MCP layer

Your team's permissions

Keys are bound to a person — a read-only user's agent stays read-only.

Redacted by default

Names and numbers are masked before anything reaches a model. Full detail is a BAA opt-in.

One message at a time

Single recipient, capped per hour. No bulk or broadcast tool exists.

Always audited

Every lookup, send, and refusal lands in the HIPAA audit log.

https://www.ddstext.com/api/mcpKeys: Settings → AI agents

Honest pricing. Published. Always.

No setup fees. No "contact sales." No renewal surprises.

// Weave Pro: $250/mo + $750 setup. DDSText Pro: $49/mo + $0. Save $3162 in year one. Full comparison →

What every dentist asks first.

Is DDSText HIPAA compliant?
Yes. BAA included on every plan — not an upsell. Built by a team that's run HIPAA-regulated dental IT since 2016.
Does it work with my PMS?
All major practice management systems — bidirectional sync. Others via webhook/API — email hello@ddstext.com.
What's the contract length?
Month-to-month, always. Cancel anytime. We earn your business every month — the opposite of Weave's model on purpose.
How long does setup take?
48 hours from contract signing to first reminder sent. Number porting (if switching) guaranteed in 48 hours or first month free.

See all 11 FAQs →

Stop renting your patient communication from someone who's never run a dental office.

15-minute demo. No sales pressure. See the platform, see your practice's projected ROI — then decide.

LIVE · Built by dental IT veterans since 2016 · BAA on every plan · Month-to-month